Senior Vice President of Operational Readiness; Madison Square Garden Company
Michael Kaplan is the Senior Vice President of Operational Readiness for The Madison Square Garden Company. Michael is a Senior Operations Executive who excels at identifying organizational needs and developing innovative, high impact initiatives that improve customer service and produce cost-savings. Exceptional record of recruiting, retaining and developing top talent. Passionate, committed executive who works across the organization to gain buy-in and trust to ensure successful implementation of initiatives. Excellent communicator and approachable executive who builds high-performing teams.
Prior to joining Madison Square Garden in 2017, Michael spent 17 years at Cablevision where his last role was Senior Vice President of Field Operations. He has a Bachelor’s of Business Management from Hofstra University and holds an MBA from Dowling College. Michael was also selected and attended the prestigious CTAM University at Harvard Business School.